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Cancellation and Refund/Replacement Policy:-
At Infaxon, we understand that circumstances may change. However, we have a specific cancellation policy:
Cancellation Requests: Cancellation requests can only be accepted within 24 hours of placing your order. After this period, we cannot guarantee that your order can be canceled.
How to Cancel: To request a cancellation, please contact our customer service team. Please include your order number and reason for cancellation.
Refund Process: If your cancellation request is approved, a refund will be processed to your original payment method within 5-7 business days.
Refund and Replacement Policy:-
If you receive a damaged or defective item, or if the product does not match the description on our website, you may request a refund or replacement
However the refund/replacement can be made if the customer establishes that the quality of product delivered is not good.