INFAXON (“we/us/our”) respects the privacy of our customers and users of our website and services (“you”). This Privacy Policy outlines our practices regarding the collection, use, sharing, transfer, and disclosure of your data/information.

Collection of Personal Information

We collect personal information that you provide directly to us, such as when you purchase a product, register on our website, or engage with our services. This information may include your name, gender, mailing address, telephone number, email address, and other necessary details to fulfill your order or provide relevant services.

For the purposes of this Privacy Policy, Sensitive Personal Data or Information (SPDI) refers to data as defined under the Information Technology Act 2000 (“IT Act”) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules 2011 (“SPDI Rules”). The term “Personal Information” in this policy includes SPDI wherever applicable.

Use and Processing of Personal Information

We use the personal information we collect for various purposes related to our business operations, including:

  • Processing and fulfilling your orders.
  • Responding to customer inquiries, requests, and complaints.
  • Customizing our offerings to better meet your needs.
  • Analyzing trends and improving our services.
  • Informing you about new products, services, or important updates.
  • Complying with legal obligations or responding to lawful requests from law enforcement agencies.
  • Any other purpose related to our business operations.

Disclosure of Personal Information

We do not rent, sell, or trade your personal information with third parties for their marketing purposes without your explicit consent. However, we may share your personal information in the following circumstances:

  • To comply with legal obligations or lawful requests from government or law enforcement agencies.
  • In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the involved third party.
  • With trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential and secure.

We use cookies and similar technologies to enhance your experience on our website. Cookies help us recognize repeat visitors, analyze website traffic patterns, and improve site functionality. The information collected through cookies is anonymous and used solely to optimize the user experience. You can disable cookies in your web browser, but doing so may affect the functionality and accessibility of certain parts of our website.

Your Rights and Choices
You have the right to access, modify, correct, or withdraw your consent to the collection and use of your SPDI at any time by contacting us at privacy@infaxon.com. Please note that withdrawal of consent is not retrospective and may impact our ability to provide services to you.

If you choose to withdraw your consent or request changes to your personal information, we will take reasonable steps to comply, except where prohibited by law. Certain data or information may be retained as required by applicable law or legal proceedings.

Security Practices and Procedures
We take reasonable precautions to protect your SPDI against unauthorized access, use, or disclosure. We may engage third-party service providers to store your data, and these providers are required to adhere to reasonable security standards. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

In the event of a Force Majeure event, which includes circumstances beyond our control such as natural disasters, cyber-attacks, or technical failures, INFAXON will not be held liable for any loss, damage, or misuse of your personal information.

Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at privacy@infaxon.com.